To order spare parts you'll need your serial number & a list of parts you require.
Find the age of your Weber and Spare Parts Lists here: Weber Spare Parts Schematics

Follow the link below you'll need your model number or serial number.

Owners Manual Search

Customer Service 1300 301 290

Email: custserv@weberbbq.com.au

You can also email us at info@bbqsandheating.com.au

Send us an email with your query and serial number at info@bbqsandheating.com.au

Click the link below to find more information on Spareparts and Accessories you'll need your PNC or Model Number this can be found on the serial plate on the BBQ.
Beefeater Link

Beefeater Warranty Statements & Information Link

1300 307 939

Can't find the help you need? Send us an email at sales@toowoombaheating.com.au

See our list of spare lids and accessories here

For all warranty and spare parts enquiries please email us at info@bbqsandheating.com.au you'll need a copy of your receipt, photos of the product and a description of the problem.

We are happy to support you in all your warranty queries.
However we are only able to help with Heaters that were purchased from us.

You will need your receipt or invoice in order to place a warranty claim.

Contact details for Heater Suppliers

Lopi - Details
Kent - Details
Clean Air - Details
Maxiheat - Details
Esse - Details
Pacific Energy - Details
Charnwood - Details
True North - Details
PyroClassic - Details
Yunca - Details
Regency - Details
Stovax - Details
Gazo Electric - Details
ADF - Details
Morso - Details
Hergom - Details
Nectre - Details
Jotul - Details
Masport - Details
Blaze - Details
Dimplex Electric - Details
Eurofire - Details
Jetmaster - Details
Heat n Glo - Details
Horizon - Details
Kemlan - Details
Rinnai - Details
Arrow - Details
Coonara - Details
Heat Charm - Details
Jindara - Details
Eureka - Details
Modern Flame Electric - Details